Terms & Conditions

Terms & Conditions – Dr Artho

By accessing our website and purchasing products, you agree to the following terms:

  1. Product Usage – All Dr Artho products are for external use only (unless otherwise specified). Please follow the usage instructions provided.

  2. Medical Disclaimer – Our products are Ayurvedic formulations and not intended to diagnose, treat, cure, or prevent any disease. Consult your physician before use, especially if you have medical conditions or are pregnant/nursing.

  3. Pricing & Availability – Prices may change without prior notice. Product availability may vary.

  4. Order Acceptance – We reserve the right to refuse or cancel any order.

  5. Governing Law – These terms are governed by Indian laws.

3. Shipping Policy

Shipping Policy – Dr Artho

  • Processing Time: Orders are processed within 1–2 business days.

  • Shipping Time: Standard delivery within 3–7 business days across India.

  • Shipping Charges: Calculated at checkout or offered free during promotions.

  • Tracking: Tracking details will be sent via email/SMS once the order ships.

4. Return & Refund Policy

Return & Refund Policy – Dr Artho

We want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect product, we offer:

  • Returns: Eligible within 7 days of delivery. Product must be unused and in original packaging.

  • Refunds: Processed within 5–7 business days after inspection.

  • Non-Returnable Items: Opened bottles, used products, and promotional/free items.

To request a return, contact [support@drartho.com] with your order ID and photos of the product.