Return & Refund Policy

At Dr Artho, customer satisfaction is our priority. We are committed to providing high-quality skincare products.

 Returns

Returns are accepted only for damaged or defective products.

• You must notify us within 48 hours of delivery.

• The product must be unused, unopened, and in its original packaging.

• Proper unboxing video or image proof may be required for verification.

 Refunds

• Once your return request is reviewed and approved, refunds will be processed within 5–7 business days.

• The refund amount will be credited to your original payment method.

 Non-Returnable Items

• Opened or used products

• Products damaged due to misuse or mishandling

• Items without original packaging

 To Initiate a Return

Please email us at:
📧 support@drartho.com